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Main Forum

VIP status

4 replies
Posts:
4
Votes:
0
I had previously purchased the VIP status when i used to play years ago, and now my status has disappeared :(
Posted Mar 11, 19 · OP
Posts:
626
Votes:
+288
Use the "Contact Us" button on the front page and send a message to Kaioko. She can check and fix your rank.
Posted Mar 11, 19
Kaioko
Kaioko @ Survival
Posts:
4,794
Votes:
+2,418
I've searched the payments all the way to 2012 and there's nothing from your username AR_Tay, your IP address or anything for our servers.
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Posted Mar 11, 19
Posts:
4
Votes:
0
This is definitely the one because there was only two servers i used to play on and this is the only one im registered to a website im not even sure that the other one has ranks or a website
Posted Mar 12, 19 · OP
Kaioko
Kaioko @ Survival
Posts:
4,794
Votes:
+2,418
I have searched and there are zero transactions with your user website name, in game name or IP. So unless you have a PayPal transaction ID I can't help you. I'm going to lock this thread, if you need any further help hit the contact button on the website and please message me directly. :)
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Posted Mar 14, 19
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